Safeguarding and promoting the welfare of children is CVEA's key priority in all aspects of academy life. We see safeguarding as being the responsibility of all members of our academy. In order for staff to fulfil their responsibility effectively, staff make their approach child-centred; this means that they consider at all times, what is in the best interests of the child.

If you are worried or need help, you can contact our safeguarding team using the options below.

Safeguarding First

The app name is Jigsaw School Apps. When you first open the app it will ask you to search a school, you will need to search Safeguarding First.

Keeping Children Safe

Modern technology is an intrinsic part of everyday life. Our students use ICT extensively both in the Academy and outside of it. Along with the opportunities that modern technology offers, it also brings with it risks that all students need to be aware of and able to manage.

At Castle View Enterprise Academy, we take online safety very seriously with a rolling programme of activities to advise and support students, parents and staff. Please find below some useful information and websites to help while our students are working from home.


If you are worried, need help or wish to report a bullying incident please contact the Academy.

Castle View Enterprise Academy is committed to providing a caring, friendly and safe establishment for all of our pupils so they can learn in a positive and secure environment. Bullying of any kind is unacceptable in the Academy. If bullying does occur, all pupils should be able to inform staff and be confident that incidents will be dealt with promptly and effectively. This information outlines what Castle View Enterprise Academy will do to prevent and challenge bullying.

Substance Misuse

Northumbria Police warning for parents to be aware that there are currently drugs on the market that look like sweets and being sold to children. The NCA's CEOP Command (formerly the Child Exploitation and Online Protection Centre) works with child protection partners across the UK and overseas to identify the main threats to children and coordinates activity against these threats to bring offenders to account. We protect children from harm online and offline, directly through NCA led operations and in partnership with local and international agencies.

Mental Health

If young people wish to bypass academy staff and refer directly they can do so by texting 0750 733 0995, or mailing [email protected], or calling 0191 4178043. Please note responses to enquiries are only made during office hours.


Staff have completed 4 different training sessions on Prevent and have had Online CPD as well as face to face training.

Online Safety

  • Help your children to understand that they should never give out personal details to online friends they do not know offline.
  • Explain to your children what information about them is personal: i.e. email address, mobile number, Academy name, sports club, arrangements for meeting up with friends and any pictures or videos of themselves, their family or friends. Small pieces of information can easily be pieced together to form a comprehensive insight in to their lives and daily activities.
  • Make your children aware that they need to think carefully about the information and pictures they post on their profiles. Inform them that once published online, anyone can change or share these images of them.
  • It can be easy to forget that the internet is not a private space, and as a result sometimes young people engage in risky behaviour online. Advise your children not to post any pictures, videos or information on their profiles, or in chat rooms, that they would not want a parent or carer to see.
  • If your child receives spam or junk email and texts, remind them never to believe their contents, reply to them or use them.
  • It is not a good idea for your child to open files that are from people they don't know. They won't know what they contain—it could be a virus, or worse - an inappropriate image or film.
  • Help your child to understand that some people lie online and that therefore it's better to keep online mates online. They should never meet up with any strangers without an adult they trust.
  • Always keep communication open for a child to know that it's never too late to tell someone if something makes them feel uncomfortable.

Young Carers

A young carer is somebody aged 5 to 25 years old who lives in a household with somebody who has a long term illness, mental health illness, disability or addiction that impacts upon that young person. They may also give medicines and tablets to the person they look after or help them to wash or get dressed.

Some may help their brothers or sisters to get dressed and take them to school. A young carer may spend time doing things like cooking, cleaning and shopping. Some young carers may not do any of these things but they may worry about the person with the illness or disability. Because of doing these things young carers can sometimes feel tired and not always able to concentrate on their school work or homework, or they can be worried or feel stressed.

It is important for young carers to be recognised so that they can get the correct support to help them to achieve and have positive childhoods. If you would like a young carers referral please contact the academy.

Domestic Abuse

Castle View Enterprise Academy is one of a number of schools in the area that will be taking part in a new project that aims to provide additional support to those young people who are affected by or whom witness domestic abuse in their home lives. The new project, which is called Operation Encompass, aims to support children that have been affected by domestic abuse.

A major part of this project is the training of members of staff at the Academy, who are known as Key Adults, who will liaise with the police and work with those young persons affected. Any domestic abuse incident being reported into Northumbria Police, specialist staff will identify the school that the affected child attends, make contact with the relevant school and communicate the relevant and necessary information. This will ensure that the school is made aware at the earliest opportunity and they can then provide support in a way that means the child is made to feel safe and supported.